CheapOair.ca Administrative Office 7100 Woodbine Ave., Suite 406, Markham, ON, L3R 5J2 Phone: 905-474-1119 Fax: 905-474-1118 Email: feedback@CheapOair.ca For all customer service issues please contact: 24 hour Customer Care at Toll Free 1-888-766-3163 The first time I called, I was redirected to another phone number. Show reviews that mention. Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service Organizations. Now mail says we refund your ticket without asking me and deducted 300$ processing fee. You can find contact details for CheapOair above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … International Service Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service … However, the way cheap o'air is handling the problem IS CHAOTIC! Also received discount. Skip login or registration and pay as a guest. Close. Site Feedback Customer review: Great Based on 684 reviews This rating is as of 05/08/2020 . Rating Details. By November 2005, CheapOair was launched as the company’s first consumer online portal. Website. So I proceeded to book and the CheapOair website said to call their customer care number to book flight using the refunded credit. Value for money. Flights; Hotels; Cars; Vacations; Cruises; Business & First Class; Featured Deals. Website. Cheapoair Overview. Q. but most of the customer service has few mins or may be even few hours of wait time. Hang Up Sign Out My Account Free Apps Live Chat Group Travel 1-646-738-4832 Speak to an expert now. I was more upset being told that there was nothing that they could do. I have used CheapOair a number of times because they save me time searching for flights. Close. Please let us know so we can keep sharing the best possible information with other … Reviews 180 . My booking reference number is 67727487 and I tried to connect to the airline customer they told us we can refund you all money back but CheapOair is giving us a credit which is not at all expectable. Site Feedback. Product or Service Quality . International Service Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service Organizations. Aug 07, 2019 . Sign In; My Bookings. Contact Cheapoair Canada customer service. I called them and they just basically changed the original itinerary and asked me to pay an additional $160!!! International Service Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service Organizations. But CheapOair made me wait from yesterday 11 am till today 3 pm which is 28 hours. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Discounts and Special Offers. CHEAPOAIR is the worst. Your cheap flight deals are almost ready. Customer service. How does CheapOair.co.uk compare with other online travel sites? Or is any of the information above inaccurate? I understand that this company, like many others, is overwhelmed. Product or Service Quality. They don’t reply to email. They said that I would get a confirmation within three days. Flights got canceled and worst refund service from CheapOair. It was clear in calling customer service they’d contracted it out to sub-contractors who were rude and unprofessional. flight customer service ... After a number of further e-mails to CheapOair I finally got a call from their support team saying that I would get a refund. Apr 18, 2019 . The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. Call. Contact OneTravel Customer Service at 1-646-738-4832, for any service or assistance! Flights; Hotels; Cars; More; Customer Support; Track Credit/Refund; 1-437-317-8027Speak to an expert now; Search and Book Millions of Cheap Flights! CheapOair.co.uk is a member of IATAN and ASTA. Know any other ways to contact CheapOair? How long has CheapOair.co.uk been in business? 0 comments . Be aware of this site and take your business elsewhere! Impossible to get through to customer service and they will try every trick in the book to avoid refunding, regardless of the airline's approval. Flights; Hotels; Cars; Unlock trip savings when you book a flight and hotel together! Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service Organizations. I booked a return flight with them and I had to postpone my flight. Excellent Customer Service During Trying Times. The rep was very helpful and gave me all the options available and answered my questions. I literally tried calling and waiting for a whole day , no answer. So I paid the $30 for nothing. Close[x] Gold Stevie Winner Best Customer Service CheapOair has won the Gold Stevie Awards for the Best Customer Service Department of the year 2015-16. Created with Sketch. CheapOair.com acts as a service bureau that provides value added service to retail travel agents. We've used CheapoAir the past 5 years, but their policies and customer service (or lack there of) during the COVID pandemic are appalling and we will never use them to book flights again. Rating Details. With all the stress and panic from coronavirus, I missed my flight today because cheapoair did not issue e ticket on time. Price Affordability. 198 views . They get your money, and that's it. They have been sleeping since March. Details . English. Initial CheapOair complaints should be directed to their team directly. Number of Destinations. Exchange, Refund and Cancellation Policy. Being so frustrated, I called the customer service again to confirm my seat assignments with a person, he told me that my seat assignments would remain the same from the first itinerary. I am really disappointed with this agency. I recently called the Cheapoair's customer service number to inquire as to what had happened on my booking and why I was charged so much (more than double if I had booked directly with airline). At first I was booking online through CheapOAir. Additional Fees. Customer review: Excellent Based on 59,443 reviews This rating is as of 04/12/2020. Recent recommendations regarding this business are as follows: "I will wait for this", "Be patient", "DONT USE. They are a complete scam and I am going to get the Attorney general involved. That was about a month ago. CheapOair.ca. Cheapoair is not trustworthy and has an extremely poor customer service. They never pick up the phone. Both organisations are widely recognised and reputable travel organisations in the US and internationally. I felt that dealing with cheapoair.com was just purely a waste of time, I called the airline with the confirmation number and found that my husband's info was not there, and it was only for one person. I understand people have been cancelling all flights and it is busy due to Coronavirus situation. I called cheapoair and they have worst customer service i have ever experienced. Exchange, Refund and Cancellation Policy. They won't help you when you need them the most. Finally got hold of airline customer service they offered me full refund or I can reschedule ticket in another year time. I called CheapoAir to confirm my return flight to Newark,NJ and being a senior, 81, I requested wheel chair assistance and preboarding. Contacts & Company Info . 1.0. 0 comments . CheapOair.co.uk, under its parent company, has been in business since 1994. A+ BBB Rating. See Flights Only . I wasn't going to write a review, but the customer service provided by cheap o'air is simply unacceptable. Terrible customer service experience and the biggest mistake I have made buying my flights through Cheapoair published 7 months ago My flights were cancelled due to the Covid-19 situation and the airline was providing a full refund to customers however, Cheapoair did not refund my money and also charged me $70 cancellation fee. I said ok I will do that all of sudden received email from cheapoair in August. Contact Cheapoair Customer Service . See Flight + Hotel Packages. Cheapoair - Worst Customer service. I booked 2 tickets for March due to Corona Virus our flights got canceled. Just looking to make a payment? Additional Fees. You can call Cheapoair Canada at (888) 232-9556 toll free number, write an email, fill out a contact form on their website www.cheapoair.ca, or write a letter to Cheapoair Canada, 135 West 50th Street Suite 500, New York, New York, 10019, United States. Despite submitting over 10 tickets throughout the past 5 months, I have heard nothing from Cheapoair other than the automated emails saying they have received my ticket. MENU. Price Affordability. The best phone number for CheapOair is their 866-636-9088 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Value for money. I did receive phone calls from a 646 number that just dropped , it is cheapoair and I called it back, it gives you another number to call that puts you on hold and no one answers it. Cheapoair was first mentioned on PissedConsumer on Aug 23, 2007 and since then this brand received 1876 reviews.. Cheapoair ranks 125 of 569 in Travel Agencies category. Insurance Quality. I called the customer service number. 1.0. He booked my seat exactly where I needed to be. Then I had a question about their extra premium charges which was not clear online. Q&A . Our team of travel experts will be happy to help you with your queries. Yes, I should have done my research before not after booking the ticket. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CheapOair Customer Service. Customer service. Q. For your convenience CheapOair.com has included its service bureau fee in the fare quoted to you. After calling it and waiting for 10 or so minutes, the phone was picked up and what … This is the worst company when it comes to customer service. Cheapoair - The worst customer service ever! Above are our top recommendations for how to contact CheapOair, including their top phone number and live chat options. Cheapoair has some of the worst customer service of any travel company. Agent Zeldon looked after me with such professional and courteous service I though well here is someone who has been properly trained in Customer Service. Details . Booked my flight efficiently. So terrible service no one is answerable. I purchased … CheapOair.com has no control over and assumes no liability for the actions of the suppliers from whom it obtains Travel products. The customer support number goes to an automatic voice message telling you to submit an online ticket and there is no way to speak to an actual representative.