California only: Aetna Dental P.O. Participating physicians, hospitals and other health care providers are independent contractors and are neither agents nor employees of Aetna. The call is free. Aetna Medicare. Box 52444 Phoenix, AZ 85072-2444. All contracted providers participating in our Medicare Advantage (MA), Prescription Drug Plans (MAPD & PDP), Medicare-Medicaid (MMPs) and/or Dual Special Needs Plans (DSNPs) are required to attest to meeting the Centers for Medicare & Medicaid Services (CMS) compliance program requirements for first-tier, … Hours of operation are Monday through Friday 7 a.m. – 11 p.m. Do you need answers to questions about prescription drugs? Links to various non-Aetna sites are provided for your convenience only. Aetna Dental P.O. For questions about Pharmacy or Aetna Rx Home Delivery, call 1-888-RX-AETNA (1-888-792-3862). Aetna Medicare PO Box 7762 London, KY 40742. MEDICAID. For accommodations of persons with special needs at meetings, call 1-833-251-9949 (TTY: 711). MEDICARE-MEDICAID (Duals) Aetna Better Health Premier Plan - Call Member Services and ask to be connected to a nurse at 1-855-676-5772 (TTY: 711 ), 24 hours a day, 7 days a week. Box 14094 Lexington, KY 40512-4094. Aetna DMO ® and PPO grievance and appeals. Aetna pharmacy claims: Aetna Pharmacy Management P.O. Caller name: Said It Was Aetna Medicare. Caller type: Unknown. Mail-order drug ordering address: Asked that I return call to Aetna 1-866-887-9741 and enter 7 digit number so they would know who I was, call came in on 3/19/20 at 4:57 PM central standard time. Aetna Medicare Advantage and Prescription Drug Coverage: 1-855-335-1407; Aetna Medicare Supplement Plans: 1-800-358-8749 Blue Cross Medicare Advantage: 877-774- 8592 We’re here 24 hours a day, every day. Box 10462 Van Nuys, CA 91410 . All dental Medicare claims . Call the Pharmacy Help Line at 1-800-238-6279 Phone 1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into, or call us at 1-800-MEDICARE. Speak with a Licensed Insurance Agent 1- 844-847-2659 , TTY Users 711 Mon - Fri, 8am - 8pm ET Box 14597 Lexington, KY 40512-4597. All states except California: Aetna Dental P.O. Every year, Medicare evaluates plans based on a 5-star rating system. Call us at the numbers listed below. ET, and Sunday 8 a.m. – 6 p.m. Government retiree): 1-866-234-3129 ( TTY: 711) SEHBP (Education retiree): 1-866-816-3662 ( TTY: 711) Our mailing address. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. Important: Medicare Compliance Program Requirements Due by December 31, 2020. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. ET. Monday to Friday, 8 AM to 6 PM ET: SHBP (State and Local. ET, Saturday 7:00 a.m. – 9:30 p.m. Pharmacy Help Line. Contact our licensed insurance agents to find Medicare coverage for your needs.

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